The marketing executives promote the product. This process of small business marketing basically involves, marketing executives visiting companies and communicating their services/product to their personnel explain to them elaborately about their company`s service/product. The process involves facilitating them with brochures. If the small business company produces a product, then, the executives articulate about the product launch, product introduction, and creation of product awareness, detailed brochures, pamphlets, leaflets and product demonstrations. They also educate the personnel of the customer company about the technicalities and commercial details of the product. If the Small business company provides a service, then, the executives will emphasis more on live demonstrations, trial runs and road shows. The above mentioned processes are done at free of cost. Customer feedback system is also used in small business marketing.